Minimum order value for the very first order: 350.- €
Delivery is always ex works, Versmold, Germany.
Returns can be processed only within 8 days after receipt of the merchandise.
Return deliveries will be accepted only after prior telephone consultation and must be properly postage-paid.
Shipments: when customer has not given up any shipping instructions, we always ship the fastest, but most economical way. The freight charges are billed to the customer‘s account.
Freight charges are depending on volume and weight of the delivery. (Freight charges are billed at prime costs)
Payment: Prepayment – the goods will always be invoiced in Euro (€). Wire transfers and cheques are only accepted in Euro currency.
We reserve ourselves little changes in style or price of some articles.
Unfortunately, we do not accept payment by credit card since the processing time required by the financial institutions is often very long.
Up to complete payment the goods remain on our property.
We ask that you wait until you receive our final proforma invoice before making any payments. Please do not make any payment based on your order confirmation. – Many thanks!